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From Aspiration to Achievement: The Impact of American Job Center Services

Navigating the transition from educational aspirations to a fulfilling career can be challenging. Shaelyn Ward, MSN, RN, the Director of Patient Care Services at Parkwest Medical Center in Knoxville, Tennessee is a testament to how American Job Center (AJC) services can play a pivotal role in bridging this gap. In a recent interview, Ward recounts her journey, showcasing how the East Tennessee AJC’s support was instrumental in her becoming a successful healthcare professional.


Knoxville AJC Wins Jobs for Veterans State Grant Incentive Award

Announcement- TN 2024 JVSG Incentive Award Recipient 

Originally Distributed by Madison Bumpus, CBEP |  Staff Support and Strategic Resource Coordinator Division of Workforce Services- Training  & Strategic Support Unit, Tennessee Department of Labor and Workforce Development 


Ever Thought About College? Navigate Reconnect Can Help!

Have you considered going to college after incarceration? Navigate Reconnect can assist you in all areas of going to college, from the start of your college journey all the way to graduation. Here is how Navigate Reconnect can help.

Knoxville One Stop Re-entry

The One Stop Re-entry Shop is an opportunity for Justice Involved Individuals to obtain


East TN AJC at Roane State’s Future of Work Symposium

Our East TN AJC team attended Roane State’s Future of Work Symposium.

The TMEP Team Conducts OPDS

The TMEP at UT CIS recently conducted an Optimized People Development System (OPDS) training at the Sevierville AJC.

Businesses & Resources Attend Campbell County Job Fair

17 businesses and resources recently joined the AJC at the Campbell County Job Fair last Friday. We welcomed 27 job seekers to the event.

Hiring Event Brings Out Area Employers

The American Job Center Hiring Event was held Thursday at the National Guard Armory. Several employers were on site looking for new employees.

Employee Highlight: The Mobile Career Specialist

In his own words, Stephen Jeter has “the pleasure of driving around East Tennessee to help people find jobs, write resumes and help them get back on track.” Jeter is an American Job Center (AJC) Career Specialist and accomplishes this through his work with the Mobile American Job Center.

Doubling Down on Internal Workforce Development Efforts

Written by UT Center for Industrial Services’ Workforce Development Consultant Tim Waldo. Originally published on February 20, 2024 on the THE OPTIMIZED PEOPLE DEVELOPMENT SYSTEM Blog


Make Sure Your System Can Sustain Your Status – Tip #4

Written by UT Center for Industrial Services’ Workforce Development Consultant


Who’s choosing? 4 Tips to Win a Competition You May Not Realize You’re in

Written by UT Center for Industrial Services’ Workforce Development Consultant


4 Tips to Win a Competition You May Not Even Realize You’re in

Written by UT Center for Industrial Services’ Workforce Development Consultant Tim Waldo. Originally published on November 10, 2023 on the The Optimized People Development System Blog.


Searching for Leverage

It isn’t enough to be a visionary leader. It requires learning to see relationships, understand connections, and to follow the important system patterns where some powerful levers of influence quietly wait to be discovered.

What if Outsiders Saw Our People Development System?

Written by UT Center for Industrial Services’ Workforce Development Consultant


About East Tennessee AJC

Ready to find new opportunities? We’re here to help you get there. The East Tennessee American Job Centers (AJCs) provide free services that help you find steady, good-paying jobs. You can get training, job counseling, financial aid for education, and much more. We have a wide variety of services that can help you manage the challenges that are getting in the way of your success. 

Resources for Job Seekers

The American Job Centers of East Tennessee have direct access to employers in the area who are actively seeking to hire many individuals. These AJCs also offer a wide variety of services that can help you manage the challenges that are getting in the way of your success.

Resources for Businesses & Employers

The East Tennessee American Job Centers (AJCs) locations are where employers can connect with staff to help identify, attract, and select best-qualified candidates to fill open positions. East Tennessee AJCs offer services to address diverse needs across East Tennessee.

​​​​​​We know how tough it can be to find a new job. Whether you’re looking for your first job or you’re a seasoned employee making a career change, Tennessee's American Job Centers offer services targeted to your employment needs. Use our service matcher to see how we can help you, then request an appointment with your local American Job Center.

Available services:

  • Resource rooms with computer, free internet, telephone and fax access
  • On-site job recruiting events
  • Resume, interview, and job search workshops
  • Training and certification opportunities
  • Job fairs
  • Connect with employers and available jobs

You can also check out the job postings on another website called Jobs4TN. Applicants can register, post their resume and gain access to more than 200,000 daily job openings.

East Tennessee AJCs provide personalized recruitment assistance to employers located in East Tennessee's fifteen counties, including job postings, hiring events, workshops and more in order to connect you with skilled and motivated job seekers. 

Whether you're a small business looking to expand or a large corporation seeking new job candidates, the East TN American Job Center is here to support your hiring and workforce development needs. Click on the button below to learn more about how we can help you succeed.

East TN AJC Locations

Comprehensive AJCs

A comprehensive American Job Center (AJC) is a one-stop resource for individuals seeking employment and career development services. These centers provide a wide array of services designed to assist job seekers and employers.

Maryville American Job Center

537 W. Lamar Alexandar Pkwy, Maryville, TN 37803

Counties: Blount, Loudon, and Monroe

Email: East.Mailbox4@tn.gov

Phone: 865.324.5482


Knoxville American Job Center

2700 Middlebrook Pk., Knoxville, TN 37921

Counties: Anderson, Campbell, Knox, Morgan, Roane, Scott and Union 
 
Email: East.Mailbox3@tn.gov

Phone: 865.594.5500 

Morristown American Job Center

1633 E. Andrew Johnson Hwy, Morristown, TN 37814

Counties: Claiborne, Grainger, Hamblen, and Jefferson

Email: East.Mailbox1@tn.gov 

Phone: 423.317.1060 

Sevierville American Job Center

1216 Graduate Dr. Sevierville, TN 37862

Counties: Cocke and Sevier 

Email: East.Mailbox2@tn.gov

Phone: 865.286.6384 

 

Affiliate AJCs

An Affiliate AJC is a satellite location that offers many of the same employment and career development services as a comprehensive American Job Center but on a smaller scale. These centers provide critical resources such as job search assistance, resume writing help, career counseling, and access to training programs. While they may not offer the full range of services available at a Comprehensive AJC, affiliate centers serve as convenient, accessible points for job seekers and employers to connect with essential workforce development resources.

Anderson County 

136 S. Illinois Ave., Suite 102 

Oak Ridge, TN 37830 

Email: davisam5@mail.etsu.edu

Phone: 865.483.7474 


Campbell County 

1016 Main St. 

Jacksboro, TN 37757 

Email: powerslr@mail.etsu.edu
 
Phone: 423.566.3300 

Claiborne County 

1325 Claiborne St. 

Tazewell, TN 37879 

Email: mayfieldc@mail.etsu.edu

Phone: 423.526.5508 


Morgan County 

1111 Knoxville Hwy 

Warburg, TN 37887  

Email: davisam5@mail.etsu.edu

Phone: 423.346.3060


Roane County 

2319 S. Roane St. 

Harriman, TN 37748 

Email: davisam5@mail.etsu.edu

Phone: 865.376.3082 


Scott County 

180 Eli Lane 

Oneida, TN 37841 

Email: davisam5@mail.etsu.edu

Phone: 423.569.9348 


AJC Access Points

Access points are created to supplement and enhance customer access to AJC services in support of comprehensive centers and affiliate sites. These sites make one (1) or more of the One-Stop partners' programs, services, and activities available to job seekers and employers. Libraries are recognized as important providers of Federally-supported training and employment for adult education and literacy.

Empower Cocke County

370 E Broadway St,
Newport, TN 37821

Visit Website


 

Clinch-Powell RC&D

7995 Rutledge Pike
Rutledge, TN 37861

Visit Website


 

CAC Neighborhood Service Centers

522 Maryville Pk., Knoxville, TN 37920

4610 Asheville Hwy., Knoxville, TN 37914 

Visit Website


 

Knoxville Area Urban League

1514 E 5th Ave
Knoxville, TN 37917 

Visit Website


 

Ladies of Charity

120 W. Baxter Ave
Knoxville, TN 37917

Visit Website


 

KCDC/Western Heights

1621 Jourolman Ave.
Knoxville, TN 37921 

Visit Website


 

ETHRA Union County

1401 Main St
Maynardville, TN 37807

Visit Website



 

Knox County Sheriff’s Department (Inmates Only)

5001 Maloneyville Rd.
Knoxville, TN 37918

Visit Website


 

Knox County Library

500 W Church Ave.
Knoxville, TN 37902

Visit Website



 

Madisonville Library

240 Houston St,
Madisonville, TN 37354
 

Visit Website


 

Anna Porter Library

158 Proffitt Rd.
Gatlinburg, TN 37738

Visit Website


 

Maynardville Elementary School

615 Main St
Maynardville, TN 37807




 

WestCare Behavioral Health

2415 N. Gateway Ave.
Rockwood, TN 37854

Goodwill

2812 W. Andrew Johnson Hwy,
Morristown, TN

 

Resources for Job Seekers

The American Job Centers of East Tennessee have direct access to employers in the area who are actively seeking to hire many individuals. Please browse through the options below to discover new resources. Click on any of the boxes below to get started!

For information about local services, please contact your Local American Job Center:

Maryville American Job Center (Blount, Loudon, and Monroe)

Email: East.Mailbox4@tn.gov

Phone: 865.324.5482

Knoxville American Job Center (Anderson, Campbell, Knox, Morgan, Roane, Scott and Union)

Email: East.Mailbox3@tn.gov

Phone: 865.594.5500

Morristown American Job Center (Claiborne, Grainger, Hamblen, and Jefferson)

Email: East.Mailbox1@tn.gov 

Phone: 423.317.1060 

Sevierville American Job Center (Cocke and Sevier)

Email: East.Mailbox2@tn.gov

Phone: 865.286.6384

 

Adult Education, as part of the Workforce Innovations and Opportunity Act (WIOA), provides services to adults to build the knowledge and skills necessary for high school equivalency (HiSET), employment, post-secondary opportunities, and economic self-sustainability.

LEARN MORE

The Vocational Rehabilitation Program (VR) provides a variety of person-centered and individualized services to persons with disabilities in preparation for their employment in the competitive labor market. VR advocates employment outcomes for customers that are consistent with their individual strengths, resources, abilities, capabilities and informed choice.

Temporary Assistance for Needy Families (TANF) program is a temporary Workforce Development and Employment Program. This program focuses on gaining self-sufficiency through employment. It also helps participants reach this goal by providing transportation, childcare assistance, education, job training, employment activities, and other support services if eligible.

  • Apply for Families First
  • Apply for SNAP Benefits

LEARN MORE

  • SCSEP (ETSU)
  • ETHRA SCSEP/Senior Employment
  • KNOX CAC SCSEP/Senior Employment

Learn More

Through the Workforce Innovation and Opportunity Act, eligible individuals receive help accessing full-time employment to succeed in the labor market.  Individualized services and training, if determined necessary, may be recommended to individuals seeking occupations in demand. Work First - Up to 90 days before and/or 60 days after employment, eligible job seekers may receive assistance with transportation, clothing/shoes/boots, tools, childcare, and more.

REQUEST MORE INFORMATION ON WIOA

Our mission is to advance economic opportunity by providing the tools they need to reach their goals. We help individuals of all ages by offering financial education, one-on-one coaching, courses on credit score improvement, as well as pathways toward homeownership and starting a business.

LEARN MORE ABOUT OPERATION HOPE

Navigating the child support system while looking for a job and establishing a healthy and strong relationship with their children is difficult for some parents. TCSEPP works closely with partnering agencies to provide non-custodial parents (NCPs) the help they need to overcome barriers in life.

LEARN MORE ABOUT TN CHILD SUPPORT EMPLOYMENT & PARENTING PROGRAM

The Educational Opportunity Center (EOC) assists low-income first-generation participants to complete secondary school requirements and enroll in postsecondary education programs.

LEARN MORE ABOUT THE UT EDUCATIONAL OPPORTUNITY CENTER

Re-Employment Services and Eligibility Assessments | A program for selected Unemployment Insurance (UI) claimants that includes an in-person review of the claimant’s eligibility for UI and a personalized job-search, along with other re-employment assistance. 

Learn More

A Federal Program that provides aid to workers who lose their jobs or whose hours of work and wages are reduced as a result of increased imports.

Learn More

Provides Employment and/or Training opportunities for individuals who are determined eligible by the Department of Human Services for the Supplemental Nutrition Assistance Program (formerly known as “food stamps”). 

Learn More

Receive priority of service in all programs. Provide intensive services for veterans with significant barriers to employment. 

Learn More

To improve the living and working conditions of farmworkers and their families, the MSFW program provides the following assistance:

  • Complaint resolution
  • Counseling
  • Farmworker rights and labor law information
  • Job development
  • Job search assistance and placement
  • Referrals to other organizations that serve migrant and seasonal farmworkers
  • Referrals to supportive services
  • Registration assistance
  • Testing
  • Training opportunities

Learn More

Learn More about Moving Forward Reentry Resources 

Learn More about the TN Office of Reentry

WIOA Youth serves eligible participants who are 14-24 years of age facing specific barriers to employment or school completion. WIOA places a priority on serving out-of-school youth by providing work-based experience and improving services to youth with disabilities. WIOA promotes career pathways, increased attainment of recognized credentials and post-secondary certificates or degrees. Youth must meet eligibility requirements to participate in the WIOA Title I Youth Program.

Learn More

Specialized job services for beneficiaries of SSI and/or SSDI, looking to re-enter the workforce after the onset of a disability.

LEARN MORE ABOUT TICKET TO WORK

Ticket to Work

Program for young adults ages 16-24 designed to connect each participant with the skills and education needed to get the career they want.

LEARN MORE ABOUT JOB CORPS

The AJCs host hiring events, resource fairs, mobile job coaching, resume writing workshops, One Stop Re-entry shops and more throughout the year across 16 counties in East Tennessee. If you are interested in attending any of these free events, please visit our Events page. You can also follow us on Facebook, Twitter/X, and Instagram to get notifications of upcoming events!

There are several different ways to access East Tennessee American Job Centers services.

+ Comprehensive centers have representatives that can enroll you in any program. These are full service sites.

Affiliate centers have all of the core programs represented, but sometimes may have to refer you to another center if you need something specific.

Specialized centers are centers that focus on serving specific populations (like veterans or youth). However, that doesn't mean they will turn you away if you aren't in that "special" population. If you're worried that might not be the right center for you, call before you go and make sure there's someone there that can help you.

Access points are places that have computer access and other resources to help you learn more about American Job Centers.

The Virtual American Job Center can help you match with and explore American Job Center services in Tennessee. Visit the Virtual American Job Center website.

+ Mobile American Job Centers are staffed with friendly Career Specialists that can provide assistance to job seekers with job searching, resumes, interviewing, as well as providing information about training/education opportunities. Mobile AJCs help bring job-seeking resources to locations and individuals that may have barriers preventing them from visiting an AJC office location. 

East TN American Job Center Events

Date Event Location
One Stop Job Fair Blount County Public Library
Vocational Rehabilitation’s KARM Job Fair Knoxville
Sevierville AJC Open Table Job Fair Sevierville AJC Office
Transportation, Warehouse, Utilities, and Manufacturing Job Fair Knoxville AJC Office

Discover upcoming hiring and resource events happening in your community by looking through the event listing on the left side of this page. 

Follow us on social media to see get updates on hiring events, resource fairs and more! Links to our Facebook, Instagram, X and LinkedIn accounts are listed at the bottom of this page. 

If you are an employer looking to participate in a hiring event, please visit our For Employers webpage and use the contact information listed at the top of the page to learn more.

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