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Navigating the transition from educational aspirations to a fulfilling career can be challenging. Shaelyn Ward, MSN, RN, the Director of Patient Care Services at Parkwest Medical Center in Knoxville, Tennessee is a testament to how American Job Center (AJC) services can play a pivotal role in bridging this gap. In a recent interview, Ward recounts her journey, showcasing how the East Tennessee AJC’s support was instrumental in her becoming a successful healthcare professional.

 

Nearly a decade ago, Shaelyn Ward was at a crossroads. With a clear passion for healthcare but unsure of where to start, she faced the daunting task of turning her aspirations into reality. It was during this uncertain period that a friend introduced her to the American Job Center, an encounter that would change her life. 

 

“I knew I wanted to be a nurse, but I didn't really have any direction from there. So I just literally stumbled into the main lobby and was like, ‘hi, I need some help,’ and kind of went from there.”

 

Upon walking into the AJC, Ward found more than just career advice. She was met with a wealth of resources and a dedicated mentor who provided both practical and emotional support. “I didn't really have funds. So it was super helpful, really just having somebody to kind of help with what your next steps are,” Ward shared. This mentor helped Ward navigate the complexities of entering a nursing program at Lincoln Memorial University, offering guidance and resources to help with financial assistance that covered not just tuition, but also crucial expenses like NCLEX exam fees.

 

Balancing full-time work with nursing school, Ward faced numerous challenges. The support from AJC was not just financial; it extended to personal mentorship. “It was basically like a mentor. We talked on the phone a lot,” Ward recalls. This continuous support helped her stay focused and motivated, proving invaluable as she juggled multiple responsibilities. 

 

Ward’s journey saw her moving to Ohio after graduation, where she began working at a large healthcare facility. Despite the distance, the support from her AJC mentor continued, reinforcing the long-term commitment of AJC services. This unwavering support helped Ward excel in her career, eventually rising to leadership positions, including unit supervisor and nurse manager.

 

Returning to Tennessee after several years, Ward now finds herself in a position to give back. She recently participated in a hiring event at AJC, this time as a recruiter for Parkwest Medical Center. This event highlights the enduring impact of AJC services. “It was a full circle moment for me,” she said, reflecting on her journey from a beneficiary of AJC services to a leader looking to provide opportunities to others.

 

Ward’s story is a powerful example of how AJC services can transform lives. By offering a combination of connection to financial aid, career counseling, and personal mentorship, AJCs provide a comprehensive support system for individuals seeking to improve their lives through education and employment.

 

“You just walk in and they're like, ‘here are all the things we can do for you.’ And it's just so helpful, especially when you want to work, you have that good work ethic, but you don't necessarily know what your next steps are, what to do or how to get out of whatever funk you may be in,” Ward emphasized, underscoring the extensive resources available at AJCs.

 

Shaelyn Ward’s journey from a nursing student to a director at a major medical center illustrates the profound impact of the American Job Center’s services. Her story serves as an inspiration, showing that with the right support, determination and resources, individuals can achieve their professional dreams.

 

“I love Parkwest! I love the culture and the people that I get to see every day. It's really been huge for me to be back in Tennessee and in a really good place where now I can hopefully make a difference in someone else's life.”

 

The American Job Center not only helps people find jobs but also empowers them to build fulfilling careers, contributing to the overall betterment of the community. If you are a job seeker or just looking for career resources, visit https://ajc.cis.tennessee.edu/resources-job-seekers to learn more about how the East Tennessee American Job Centers can support your career aspirations!